Frequently Asked Questions

Timeline varies based on project scope. A single room typically takes 2-3 weeks from consultation to installation. Whole-home projects may require 4-8 weeks depending on fabric availability and customization requirements. We always provide a detailed timeline during your initial consultation and keep you updated throughout the process.

Yes! We offer free in-home consultations for projects valued at $500 or more. During this visit, we'll measure your windows, discuss your vision and budget, show you fabric and hardware samples, and provide a detailed written estimate. For smaller projects or quick questions, we're happy to assist via phone or email at no charge.

Based in Carson City, we serve all of Northern Nevada including Reno, Sparks, South Lake Tahoe, Minden, Gardnerville, Dayton, and the surrounding communities. For projects outside our primary service area, please contact us to discuss logistics and any additional travel fees that may apply.

For most homes, professional cleaning every 3-5 years is sufficient. However, homes with pets, smokers, or those in dusty environments may benefit from more frequent cleaning (every 2-3 years). Regular light vacuuming with a brush attachment between deep cleanings can significantly extend the time between professional services.

Absolutely! We're happy to work with fabrics you've purchased elsewhere. We do ask that you bring or send us fabric samples first so we can assess suitability for window treatments. Some fabrics, while beautiful, may not be suitable for drapery due to weight, weave, or light filtering properties. We're happy to advise on the best approach.

We provide transparent, detailed estimates that break down all costs: fabric, labor, hardware, and any additional services. Custom installation typically starts around $800 per window, with pricing varying based on fabric choice, window size, and hardware selected. Cleaning services start at $150 per window. We never hidden fees or surprise charges.

Yes! We specialize in motorized window treatments that integrate with popular smart home systems including Control4, Crestron, and Leviton. Our team handles everything from power source planning to programming your remote or app controls. Motorization is particularly popular for high windows, large windows, and homeowners seeking ultimate convenience.

We offer repair services for everything from torn linings to broken hardware. Many damages can be repaired in-place by our skilled technicians. If fabric damage is extensive, we can often source matching fabric for patches or, in some cases, recreate panels to match existing treatment. Contact us promptly if damage occurs — early intervention often prevents more extensive issues.

We love working with historic properties! Our restoration experts have experience with period-appropriate treatments and can often repair or recreate vintage window coverings. We're sensitive to architectural guidelines in historic districts and can help you find solutions that respect your home's character while meeting modern functionality needs.

Our installation work is guaranteed for one year, covering any issues related to our craftsmanship. Many of the fabric and hardware manufacturers we work with offer their own warranties ranging from 3 years to lifetime coverage. We'll provide warranty information specific to your treatment package at the time of installation.