Privacy Policy
How we collect, use, and protect your personal information.
Introduction
Draperies Unlimited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
We believe in transparency and want you to understand how we handle your personal information. By using our website and services, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our website or services:
Information You Provide
- Fill out a contact form or request a consultation
- Schedule a service appointment
- Communicate with us via email or phone
- Subscribe to our newsletter
- Leave a review or provide feedback
Types of Information Collected
- Name Personal Identification
- Email Address Contact Information
- Phone Number Contact Information
- Address Service Delivery
- Project Details & Preferences Service Information
How We Use Your Information
We use the information we collect to provide and improve our services:
- Schedule and perform services you request
- Communicate with you about appointments and projects
- Provide quotes, estimates, and invoices
- Respond to your questions and concerns
- Improve our services and customer experience
- Send promotional materials (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell your personal information to third parties. We may share your information with:
Service Providers
We work with trusted third-party service providers who assist in our operations, such as payment processors, delivery services, and marketing partners. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information when required by law, such as in response to subpoenas, court orders, or other legal processes. We will only disclose information to the extent necessary.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Secure data transmission using SSL encryption
- Regular security assessments and updates
- Access controls and employee training
- Secure storage of physical and electronic records
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Opt-out of marketing communications at any time
- Restrict: Request restriction of certain processing activities
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve our services and user experience
- Provide personalized content and advertisements
You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if cookies are disabled.
For more information about our use of cookies, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those third parties before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date below
- Displaying a notice on our website
- Sending you an email notification (for material changes)
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Last Updated: January 2025
Have Questions?
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